Guidance

This guidance is to cover using online facilities provided by LALG primarily by means of the LALG website. In addition to the publicly visible web pages there are now pages that are visible to and can be interacted with only by LALG members. In order to access these facilities, members must register on the website to create a login, which they can then use to post on the LALG forums. Guidance on the steps to do this are given in other sections of this guidance.  

Videos for the instructions below are available on the Training videos page or via the video icon located on various screens throughout the site.

Register and login to the site and go to your My Profile page.

Existing LALG members - your Membership and Household information should be displayed, HOWEVER if they aren’t click the Already a member button to display information on what to do next.

New members - to join LALG follow the instructions below:

  1. From your My Profile page there are 2 buttons under the Membership section.
  2. To join - click the Join LALG button which will take you to the online form.
  3. The My Details section already shows your name and email details. If you would like to be emailed a link to the online newsletter tick the box. Scroll to show Next page
  4. Complete your household details, street address, city 
  5. Under Membership details there is a link to the Terms of membership and privacy statement which you are agreeing to by joining.
  6. There are currently 2 types of membership
    1. Standard Membership that costs £10
    2. Membership with printed newsletter - £14
  7. You can add additional adult members of your household if you wish, they will then receive their own membership card.
  8. Click Next page
  9. Click submit

These steps apply to new users as well as people who already have an LALG membership.

Registering on the website is the first step to accessing the membership areas of the website.  To do this there are the following steps

  1. Select the "LOGIN REGISTER" option from the blue menu bar near the top of the screen.
  2. Click the "Register new account" button at the bottom of the screen.

  1. Fill in the form as follows

    1. Enter a username (start with your name, and if that is already taken try variations)
    2. Enter your email address NB this must match the one used to create your membership or recorded for household members
    3. Enter your First name and Last name - these must also match membership records
    4. Enter your postcode, this must match your membership records
    5. Tick the "I'm not a robot" box, and if prompted answer any subsequent questions
    6. Press the "Create new account" button

The system will then verify your email account by sending you an email with a link to login. When the email arrives you should follow it and set the password you want to use. Once you have set a password you will be redirected to your "My Profile" page, this is where you will land after every successful login.

If this was successful you don't need to use the "Register new user" button again, (although other members of your household may need to set up their own accounts). 

1. Register with the website if you have not already done so.

2. Login to the website using your username and password.

3. You should be taken straight to your My Profile page, or select My Profile under the MY LALG menu.

4. If your membership details are not shown, click the Already a member? button and follow the instructions.

5. The option “Renew your membership now” will be visible under Membership.

6. Click on “Renew your membership now”.

7. You will then see a form with your membership details. These can be amended if necessary.

Select one of

“Membership” (for membership with an online version of the newsletter)

“Membership with Printed Newsletter” (for membership with a printed copy of the newsletter).

NB: The expiry date shown will not change until payment has been made

6. If there are additional members of your household who would like their own membership card then, they can be added by selecting “Additional Household Member” and filling in their information.

7. Press the “Next page” button

8. Select the payment type – payments by credit card or debit card can be made straight away. Payments by bank transfer will need to be made once you have logged out of the website.

9. Press “Submit”

10. You will receive an email confirmation of your renewal and your membership card(s) will be posted.

These steps apply to people have registered and created an account.

Logging on to the website is the second step to accessing the membership areas of the website.  To do this there are the following steps

  1. Select the "LOGIN REGISTER" option from the blue menu bar near the top of the screen.
  2. Fill in the form as follows
    1. Enter your username or email address
    2. Enter your password 
    3. Press the "Log in" button

The system will then verify your password and, if correct, log you in. If for any reason the password is not recognised you may request a new password (click Forgot Password?) 

If the login was successful you will be redirected to your "My Profile" personalised landing page where your membership data any subscribed pages and booked events will be shown. You should also notice that "LOGIN REGISTER" has now changed to "MY LALG".

To log out select the "Logout" option from the "MY LALG" menu. 

Whenever you successfully login to the system at the end of the login process you will find yourself on your "My Profile" page. If you are logged in you can always find your "My Profile" page under the "My LALG" menu. Because you are logged in the system recognises you and can personalise what it shows you for example:

  1. Your registration information is shown, along with a link to edit the details.
  2. If you are already a Member on the system and this was recognised when you set up your user, the system will show you the details of your membership, with a link to update your details should you wish to do so. It will also list the members of your household.
  3. If you have subscribed to any groups (via the subscription link on each group page) recent material for that group will be shown on your profile. 
  4. If you have been recognised as a member the menu items will change to include member only areas like forums.

NB Linking a login to a membership depends heavily on the details supplied when creating a new account and the details supplied when applying for membership. See further guidance on how to resolve this.

LALG forums is an online discussion site where members can hold conversations in the form of posted comments. It can be viewed on the LALG website at http://lalg.org.uk by selecting FORUMS in the Menu. This opens the Forums page which lists the forums. Individual forums are grouped into Subject Containers and each Forum can have several Topics which focus on different aspects of the subject. It is in the Topics where the comments posted by LALG members are displayed. Comments can only be posted by members of LALG who have registered on the website and have a username and password.

New forums can be created by the Website Administrators in response to requests from LALG members. Forums are monitored by Moderators to keep topics clear of extraneous items e.g. Spam, check that comments relate to the subject of the Topic and that they do not have unacceptable content.

New Topics can be created by members themselves, but check the Online Help - Forum Rules first.

  • Be courteous to others at all times.
  • Do not post offensive material, use foul language or make personal attacks.
  • Do nothing illegal, discriminatory or defamatory.
  • Check if a Topic already exists before starting a new Topic.
  • Make the Topic subject clear and concise so others can find it.
  • Keep all posts short and to the point.
  • Don't wander off Topic, if you want to raise a different topic start a new Topic.
  • This is not a place for heated arguments, please take those offline.
  • Action will be taken against members who abuse this facility.

Members can post comments as follows:

  1. Select FORUMS from the Website menu, select the appropriate Forum and then select the relevant Topic.
  2. Type your comment in the editing window, upload an image file if a photo is to be added (note the specifications).
  3. Tick the "I'm not a robot" box, and if prompted answer any subsequent question.
  4. Click Preview to see how your comment will look and edit if necessary.
  5. Finally and most importantly, click Save or your comment will not be recorded.

When you have logged in please subscribe to any groups you belong to or are interested in. Subscribing to a group will result in the group(s) being displayed on your "My Profile" page, along with any recent articles or events for that group.

To subscribe to a group using the following steps:

  1. Click on the group link on the My Profile page or use the Groups menu.
  2. Click on the link to open the group page.
  3. Under Group Membership click on the link Subscribe to group, and confirm your subscription

  1. The link will then change to Unsubscribe from group
  2. The Group will now appear on your "My Profile" page

To unsubscribe from a group you have previously subscribed to, go to the relevant group page and click the Unsubscribe link, or unsubscribe via the link on your "My Profile" page.

You may view and change details of your personal information and that of your household. Any registered member of a household may do this. Please follow the steps below:

  1. Log into your account – you should then see your account details
  2. Select “Edit personal details”
  3. Your personal and membership details should then appear. If you want to change any of these then you can edit the relevant piece of information.
  4. To add an additional household member, scroll to the bottom of the page and select “Additional Household Member 1” (NB. The number will reflect how many Additional Household Members there are on your account so, if you already have one Additional Household Member then you will select “Additional Household Member 2”)
  5. Fill in the details for the new household member NB If the Household Membership is to receive
  6. Scroll to the bottom of the page, select “Next Page” NB If you get an error at this stage of “You must complete all or none of the First/Last Name and Email Address” then scroll down to the information you suppled and ensure that these three fields are complete. If the new household member does not have their own email address then use the email address for the main household member.
  7. Follow the instructions, scroll to the bottom of the page and select “Submit”
  8. The new household member should receive their membership card in the post within the next week. Whilst waiting for their card they can continue to use the main member’s Membership card.

This help does not apply to households whose membership type only entitles them to receive online access. Please follow the steps below:

  1. Log into your account – you should then see your account details
  2. Select “Edit personal details”
  3. Your personal and membership details should then appear.
  4. Underneath your details tick the box next to “Replacement Membership Card”
  5. Do the same for any members of your household who require a replacement card.
  6. Scroll to the bottom of the page, select “Next Page”
  7. Follow the instructions, scroll to the bottom of the page and select “Submit”
  8. If you have registered an email address with us then you will receive an automated email advising you that your request has been submitted. Your card should arrive in the post within the next week.

 

Becoming a Content Editor

LALG group members can now update their own page on the website. This will allow them to add events and articles as well as change the text on the group page.

Requirements

  • Register and log on to the site
  • Check that you are logged in as a member.
  • Subscribe to your group(s)
  • Ask your Group Contact to set you up as a Content Editor OR
  • Contact the website editors by emailing website@lalg.org.uk or by using the Contact LALG link at the bottom of the web page. Make sure you include the name of the group or groups you wish to edit. (e.g. I would like to update my group – Easyriders.) The website editors will contact you when everything is set up.

When everything is set up, your new role will be displayed on the My Profile page.

Group Contacts logged onto the website can view the subscribers to the group and assign group roles. This includes for example, making themselves or other subscribers a Content Editor.

  1. Login to the website
  2. From the My Profile page make sure you are set up as a Group Contact for your group. Your Group Contact role will be displayed next to your group on your My Profile page.
  3. Click on your group
  4. Check that the person you wish to make a Content Editor or Group Contact is listed in the Subscribers box.
  5. Click on the Group tab.
  6. Click on the people link

  1. Select the name of the person to be given a new role.
  2. Check that the person’s status is a current member.
  3. Click edit
  4. Check the required roles.

  1. Click Update membership.
  2. Return to your My Profile page via MY LALG menu.

When everything is set up, the new role(s) will be displayed on their My Profile page.

 

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